Shipping & Returns

Shipping costs

​

Shipping costs in Slovenia:

All orders delivered in Slovenia are free of shipping costs.

 

Shipping costs in the EU:

All orders delivered within the EU are free of shipping costs.

 

Shipping costs to third countries:

Shipping and export costs are 35 EUR per individual order.

​

Delivery of goods

​

GoStarlife will make every effort to deliver the shipment within 3 to 9 working days (Monday to Friday count as working days; with the exception of holidays and work free days in the Republic of Slovenia or in the country of the recipient of the order) after receiving payment from the Buyer. 

​

Upon receipt of the order, you are obliged to sign the receipt, which proves that you have received the goods. 

​

In the period of sales or other promotions when the number of orders is increased or in case of other unpredictable circumstances, delivery times may be longer. In such cases, we will communicate new delivery dates to the Buyer. 

​

In the event that the Buyer does not receive the ordered goods within the agreed deadline, they must urge us to fulfil the obligation and to set an additional deadline for fulfilment. If we fail to fulfil our obligations within the additional period, the Buyer can withdraw from the Contract and request a refund of the purchase price.